SHIPPING

Shipping Information

Thank you for shopping with us! We aim to process and ship your order as quickly and efficiently as possible. Please review our shipping details below.

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods & Delivery Times

  • We offer several shipping options at checkout, including standard, expedited, and express shipping.
  • Delivery times are estimates and may vary depending on the carrier, destination, and product availability.
  • Delivery Times usually range from 2-4 weeks to be fully processed.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on the weight, size of the package, and delivery destination.
  • Free Shipping: We offer free shipping on orders in the U.S. Free shipping eligibility will be displayed at checkout.

4. International Shipping

  • We offer international shipping to select countries. Shipping rates and delivery times will be calculated during checkout.
  • Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
  • If you have questions about international shipping, please contact us at zapateriabelico@gmail.com.

5. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order through the shipping carrier’s website using the tracking number provided.

6. Address Accuracy

  • Please ensure that your shipping address is accurate and complete when placing your order.
  • We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
  • If you notice any errors in your shipping address after placing your order, please contact us immediately at zapateriabelico@gmail.com. Once your order has been shipped, we cannot change the shipping address.

7. Shipping Restrictions

  • If you are unsure whether we can ship to your location, please contact us before placing an order.

8. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us within 7 days of receiving your order at zapateriabelico@gmail.com. We will assist you in resolving the issue, including helping with claims to the carrier.
  • We are not responsible for lost or damaged items caused by the carrier, but we will work with you to find a solution.

9. Returns and Exchanges

  • Please refer to our Return and Refund Policy for information about returns and exchanges.

10. Contact Us

If you have any questions or concerns about shipping, please contact us at: